Every part of the economy is undergoing change from digital disruption. While a few companies are well resourced and prepared internally to act alone, in reality, most benefit from external, expert assistance. There are different levels and types of external consulting support you can draw on to anticipate and prepare for disruption, or to respond and benefit from it if further down the track. Whether you need advice on strategy, technology, change management, customer experience or…
Do you really know what your customers want?
Date:July 26, 2016
The advent of big data, coupled with old-fashioned watching your customers, gives organisations unprecedented ability to match what their customers want, not from what they say they want (which can be unreliable) but based on their actions. My good friends at Grow-Strategy.com have just published this piece that I wrote recently. Digital disruption; know your customers
7 diverse success stories of digital transformation
Date:July 26, 2016
In the 8th and final part of my series on digital leadership published by Expert360, I’m delighted to shine a light on 7 great examples from Australia, New Zealand and the USA. They span B2B, B2C and government and vary greatly by industry, size and age. If I identified 2 things they all had in common, they are: 1 An genuine and unerring customer focus and understanding 2 An ever…
8 tangible reasons why we need the best NBN we can get
Date:July 22, 2016
Six years ago, I was a senior member of the KPMG-McKinsey team that wrote the original NBN Implementation Study. Cloud was mentioned only three times. Big data, IOT, blockchain and the sharing economy not at all. I’ve recently revisited our 500+ page opus and reflected on how the world has changed since and what that indicates about the next 6 years’ ahead. I was always convinced of the need for…
Embracing digital requires culture, vision & risk
Date:July 22, 2016
Malcolm Alder was recently featured in The Australian talking about the importance of culture when on a digital transformation journey.
Orchestrate Partner John Butterworth wins Outstanding Industry Contribution Award at 22nd Amy Awards
Date:July 16, 2016
15 July, 2016 At the 22nd Annual Amy Awards in Sydney last night, Orchestrate Partner John Butterworth was awarded the Outstanding Industry Contribution Award for 2016. Since 2005 the Amy Awards has annually awarded an Outstanding Industry Contribution Award to an individual senior digital industry executive who has not only given outstanding service to the industry over a number of years but who has also demonstrated inspiring leadership and stewardship…
Orchestrate’s Malcolm Alder on “Mobile productivity is all about the moments” – Australian Financial Review
Date:April 22, 2016
Andrew Birmingham, Transformation Agenda Special Report, Australian Financial Review, 19th April 2016 In 1987 Robert Solow, winner of the Nobel prize for economics, famously remarked, “You can see the computer age everywhere but in the productivity statistics.” Solow’s famous “productivity paradox” debate has re-emerged in recent years as digital technologies have come to the fore and economists debate the real impact of developments such as cloud and mobility. That impact…
Orchestrate’s Malcolm Alder on “Incumbent businesses face numerous challenges but have some advantages too” – Australian Financial Review
Date:April 22, 2016
Ian Grayson, Transformation Agenda Special Report, Australian Financial Review, 19th April 2016: With emerging technologies causing fundamental changes to the way businesses operate, coping with the sheer rate of this change is becoming a significant issue. Knowing which technologies are relevant, how budgets should be allocated, and what returns on investment to expect are creating headaches for senior management. Some fear wrong choices could result in big problems in the…
How do you maintain momentum? Part 7 of Orchestrate’s practical guide to leadership In the digital age
Date:April 15, 2016
So far, this series has looked at a range of elements that forge a successful digital transformation program. We started by looking at the change imperative and moved on to how to get started and progress as a leader in the age of digital disruption. In this, the seventh and penultimate part of the series, we look at how to maintain momentum and avoid ‘change fatigue’. We’ve identified 6 tips…
What’s the role of the board? Part 6 of Orchestrate’s practical guide to leadership In the digital age
Date:March 14, 2016
So far in this series Orchestrate Partner Malcolm Alder has looked at why and how you start a digital journey and provided some tips on how to select the right business partners to support you. Part 6 looks at the role of the board in a time of digital disruption and the importance of continual innovation. More…
Pitfalls to avoid in a digital change program – Part 5 of Orchestrate’s practical guide to Leadership In the Digital Age
Date:February 12, 2016
In Part 5 of Orchestrate’s 8 part practical guide for non-tech leaders on “How To Lead In The Age Of Digital Disruption”, Orchestrate Partner Malcolm Alder explores the pitfalls to avoid in a digital change program. More…
How to lead a digital program – Part 4 of Orchestrate’s guide to leadership in the digital age
Date:November 23, 2015
In this fourth part of our series on how to lead in the digital era for non-technologists sponsored by Expert360, we look at key attributes of program leadership with a particular focus on culture and change management. How to lead a digital program
Orchestrate’s John Butterworth to chair next Sydney Shindig Nov 19
Date:November 11, 2015
Sydney Shindig is a leading business and technology networking event, aimed at C-suite professionals and executives to allow them to connect with each other, and invent a new future together. Each month a small group of business delegates is invited to a premium and relaxed city location, to be inspired by 3-4 business leaders, who deliver short and punchy speeches, giving an overview of challenges and solutions in their world. The…
How to select your digital business partners – Part 3 of Orchestrate’s guide to leadership in the digital age
Date:November 5, 2015
In the latest part of our series on How to Lead in the Age of Digital Disruption sponsored by Expert360, we draw on our experience on both sides of the fence over many years to give some tips on what to look for (in your organisation as well as the third party) when selecting 3 different types of adviser.
How do you start on a digital change journey? Part 2 of Orchestrate’s guide to leadership in the digital age
Date:October 19, 2015
This is the second of Orchestrate’s 8 part series on how to lead in the digital age for non-digital leaders, sponsored by Expert360, covering the steps to starting on a digital change journey
Orchestrate’s guide to leadership in the age of digital disruption
Date:September 25, 2015
Leadership in the age of digital disruption. We’re delighted to bring you the first part in our series titled “How to lead in the age of digital disruption”. Authored by Orchestrate’s Malcolm Alder, this is a practical guide for Directors and C-Suite executives who are not inherently tech-savvy themselves yet are fully aware of the accelerating impact of digital disruption across the economy and are seeking objective, sober, business-centric advice…
Malcolm Alder in B&T – Marketers Warned: Customers Don’t Want To Be “Owned”
Date:September 8, 2015
BY Malcolm Alder, Which-50 (reprinted in B&T Magazine) September 2015, Ask yourself a simple question. What kind of human being “owns” another human being? The very concept is so objectionable wars have quite literally been fought over it. Yet, as digital transaction volumes grow and with ever more stakeholders typically involved from first engagement to completion, we increasingly hear robust debates as to which party “owns” the customer. …
Orchestrate’s Malcolm Alder on Digital disruption – top tips & examples in <10 minutes
Date:August 25, 2015
Malcolm’s sub-10 minute presentation from Daze of Disruption with 2 tips and 2 case studies on digital change
Getting the best from start-up culture and enterprise experience: John Butterworth Vivid Festival Panel Session
Date:July 23, 2015
At the Museum of Contemporary Art, Sydney Australia on May 27th, 2015. Orchestrate’s John Butterworth joined Ian Gardiner (Amazon Web Services), Adam Bird (Westpac), Mark Dando (TechBeach), and Dale Cohen (BizTech) at a KJR sponsored session to discuss ‘Quality, Velocity and Resilience: getting the best from start-up culture and enterprise experience.’ as part of the Sydney Vivid festival. Moderated by KJR founder Kelvin Ross, the (at times) robust panel…
Malcolm Alder: Which industries will be most affected by the rise in broadband speeds over the next decade?
Date:July 23, 2015
BY Malcolm Alder, April 2015, CPA Magazine “In The Black”. As broadband speeds increase, industries all over should prepare for a major transformation. Fast broadband is often called a business “game changer”. Which games will it change the most over the next decade, as both mobile and fixed-line broadband networks are rolled out and broadband speeds head to 100 mb per second and above? The list of industries will be…
Malcolm Alder and the quality implications of digital disruption
Date:June 20, 2015
In early June 2015 Malcolm presented the keynote address at the Software Quality Forum in Sydney, presenting on the quality implications of digital disruption. Here is a copy of his presentation and the full video of his address.
Paul X. McCarthy Launches “Online Gravity”, Published By Simon & Schuster
Date:June 3, 2015
Long-time Orchestrate friend and Australian digital industry luminary Paul X. McCarthy (of SIRCA, NICTA, AIMIA, IBM and NSW Government fame) has just released his book “Online Gravity” . Described as the Freakonomics of the digital economy, Online Gravity is for anyone interested in the future of global technology, economics, or business and the prospects for your company, your career, your health, your wealth—and even the next generation. Orchestrate partner John…
Orchestrate at Vivid Sydney 2015
Date:May 22, 2015
We’re delighted to announce that Orchestrate co-founders John Butterworth and Malcolm Alder are both appearing live at Vivid Sydney events this year. At the Museum of Contemporary Art from 2pm on Wednesday 27th May, John is participating in a Vivid Ideas panel discussion called “Velocity, Risk & Resilience”. John will be joining fellow digital industry veterans Dale Cohen (BizTech), Ian Gardiner (Amazon Web Services), Adam Bird (Westpac) and Mark Dando…
Which-50: What digital winners know and incumbents refuse to accept – information trumps physical assets
Date:April 27, 2015
BY Andrew Birmingham, Wednesday April 22, 2015, Which-50 There’s rock, paper and scissors — and then there’s information. The emerging generation of digital winners recasting business models the world over has worked out where the real power resides. At least, that’s our reading of a new study into digital disruptive intermediaries. Called Digital Disruptive Intermediaries: finding new digital opportunities by disrupting established business models”, the study by the University of…
Orchestrate partner Malcolm Alder to present on transformation economics
Date:April 27, 2015
Orchestrate partner and co-founder Malcolm Alder will be discussing the economics of transformation as well as sharing stories on incumbents doing well in the age of digital transformation at the Daze of Disruption event in Sydney on May 18th. Joining him on the panels are Kai Riemer (Sydney Uni), Marcos Kurowski (SapientNitro), Annie Parker (Muru-D), Craig Tapper (UNSW AGSM), Gerd Schenkel (UBank), Samir Maher (Tennis Australia), Mike Sneesby (STAN) and many…
Orchestrate client Minfo to launch in May, seeks launch partners
Date:March 9, 2015
Minfo, one of Orchestrate’s earliest clients, will be officially launching their new mobile marketing and comms platform in May this year. Minfo is a mobile marketing and communications platform combined with a multi-purpose consumer app. The app is a free download available from both the Apple and Google Play app stores. The platform features: Audio encoding for TV, Radio, Cinema and Online advertising (Shazam-like) In-store and on-location capabilities ideal for…
Do we need a digital strategy? Malcolm Alder explores the digital litmus test for enterprise
Date:February 11, 2015
Malcolm Alder. Partner, Orchestrate Strategy, FindaConsultant Articles, 11th February 2014 Business conferences are a pretty good indicator of what’s hot in management circles at any given moment. In which case, digital disruption has the mercury running very high right now. Further evidence comes from the increasing number of Chief Digital Officers being appointed. Then add the Federal Government’s recent announcement of a new Digital Transformation Office and the NSW Government’s…
Orchestrate’s Malcolm Alder on digital strategy in the boardroom – Australian Financial Review
Date:February 6, 2015
Andrew Birmingham, “For company directors, change is the new main game“, Australian Financial Review, 6th February, 2014 – Digital disruption follows a Hobbesian arch: it is nasty, short and unforgiving. Apple, for instance, took only seven years to dominate the music industry only to find itself battling the shift from paid downloads to advertising-supported music streaming. But incumbency is not a death sentence. Large industrial companies, such as General Electric…
Practical strategies in directing digital disruption – Malcolm Alder’s 5 top tips for board directors
Date:December 9, 2014
Orchestrate partner Malcolm Alder recently presented at a sell-out Australian Institute of Company Directors (AICD) briefing on responding to digital disruption at the board level. Together with Mark Kehoe, Director, GraysOnline, Malcolm delivered a joint presentation telling a tale of two companies (Williams Lea vs. Kodak) and their different responses (and outcomes) to dealing with digital disruption, as well as exploring the GraysOnline journey from a physical auction house founded over a…
Which-50: She’ll-be-right.com – Study reveals a dangerous complacency as Oz execs ignore digital disruption
Date:November 3, 2014
Andrew Birmingham, Which-50, 3rd November, 2014 – Australian executives remain disconnected from the existential threat of disruption to their businesses and business models, with three quarters indicating they do not believe rapid change is under way in their industry. Indeed their views are some of the most complacent in the world. Sadly, given the ubiquity of this view it may well be correct — simply because it is self-fulfilling. Of…